iboplay Terms of Use
We at iboplay operate a gaming and sportsbook platform available to users in supported jurisdictions. These terms set out the conditions under which we provide our services — account opening, deposits and withdrawals, game rules, dispute resolution, and your rights and responsibilities as a user.
Our platform supports football betting (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet).
By opening an account on iboplay, you agree to these terms. We encourage you to read them carefully. If you have questions about any section, our support team is available in English and Indonesian.
Account opening and eligibility
When you open an account on iboplay, we ask for your email address, phone number, and a password. We then require identity verification — you upload a photo ID and a recent selfie. Our verification team reviews these documents within standard processing windows. We do this to comply with anti-money-laundering regulations and to protect your account from unauthorized access.
You must be of legal age in your jurisdiction to open an account on iboplay. You are responsible for verifying that online gaming is legal where you live. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited.
You agree not to use iboplay for illegal purposes, money laundering, or fraud. You also agree not to share your account credentials with others or allow anyone else to use your account. If we detect suspicious activity, we may suspend your account pending investigation.
Deposits, withdrawals, and account balance
We accept deposits via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). E-wallet deposits are typically instant. Bank transfers may take longer depending on your bank's processing window. We do not charge deposit fees, but your bank or e-wallet provider may.
Your account balance is held in our system and represents your available funds for betting or gaming. Winnings from games are added to your balance immediately. You can withdraw your balance at any time by requesting a payout to your chosen payment method. We process withdrawals through the same channels you used to deposit. All withdrawals go through a verification step to confirm your identity and account status.
We may ask for additional verification (ID photo, proof of address) if it is your first withdrawal or if the amount is unusually large. This is standard practice and protects both you and us. We do not hold withdrawals indefinitely — once verified, we process them promptly. We do not guarantee fixed processing times because payment partners have their own schedules, but we work to keep windows as short as possible.
We at iboplay are committed to transparent terms, fair play, and protecting your account and payment information.
Game rules and fair play
Each game on iboplay has its own rules. For sportsbook bets, we settle outcomes based on official match results. For live-dealer tables, we use certified dealers and audited shuffles. For slot games, we use certified random-number generators. We do not manipulate results based on bet volume or player history.
We monitor all games for fair play. If you suspect an issue with a game result, contact our support team and we will review the session logs. We also conduct regular audits of our random-number generators and dealer procedures to ensure compliance with industry standards.
Bonus terms and promotions
We may offer bonuses or promotions from time to time. Any bonus we offer comes with specific terms — for example, a bonus may require you to play through a certain amount before you can withdraw it. We will clearly display these terms when you claim a bonus. If you have questions about bonus terms, contact our support team.
We reserve the right to modify or cancel promotions at any time. We will notify you of changes via email or in-app notification.
Dispute resolution and complaints
If you have a complaint about iboplay or a game result, contact our support team. We respond to complaints within standard business hours. We will investigate your complaint and provide a response. If you are not satisfied with our response, you may escalate your complaint to our management team.
We aim to resolve disputes fairly and promptly. If we cannot reach agreement, we may refer the matter to an independent arbitrator or mediator. You agree to participate in this process as a condition of using iboplay.
Account suspension and termination
We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or use iboplay for illegal purposes. We will notify you of suspension or termination and provide a reason. If your account is suspended, you can still withdraw your remaining balance, but you cannot place new bets or play new games.
You can close your account at any time by contacting our support team. When you close your account, we will process any outstanding withdrawals and then close your account permanently.
Liability and disclaimers
We provide iboplay "as is" without warranties of any kind. We do not guarantee that the platform will be error-free or uninterrupted. We are not liable for losses resulting from technical issues, payment delays, or game outcomes, except where local law requires us to be.
You use iboplay at your own risk. We are not responsible for losses you incur from betting or gaming. We do not provide financial or betting advice.
Privacy and data protection
We collect personal information (email, phone number, ID photo, payment details) to verify your identity and process your transactions. We use standard encryption to protect this data. We do not share your information with third parties except as required by law or to process your payments.
For full details on how we handle your data, see our Privacy Policy.
Jurisdiction and governing law
Our services are available only where local law permits. You are responsible for verifying that access and use comply with your own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
These terms are governed by the laws of the jurisdiction in which iboplay operates. Any disputes arising from these terms or your use of iboplay will be resolved in accordance with those laws.
Changes to these terms
We may update these terms from time to time. We will notify you of material changes via email or in-app notification. Your continued use of iboplay after we post changes constitutes your acceptance of the updated terms.
Contact iboplay
If you have questions about these terms or our services, contact our support team through the iboplay app. We respond in English and Indonesian during business hours. You can also reach us by email or phone — contact details are available in the app.
Related pages
Our commitment to you
We at iboplay are committed to operating a fair, transparent, and secure platform. We use certified random-number generators for slots, audited dealers for live tables, and official data for sportsbook bets. We encrypt your payment information and do not share your personal data with third parties without your consent.
We support players across Indonesia — in Jakarta, Surabaya, Bandung, Medan, and Semarang — with English and Indonesian customer support. We accept all major payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) so you can deposit and withdraw easily.
Our services are available only where local law permits. We encourage you to verify that online gaming is legal in your jurisdiction before opening an account. If you have any questions about these terms or our services, contact our support team.